Data Overview Report

The Canada Auto And Home Insurers Customer Experience Index Rankings, 2024

How Canadian Auto And Home Insurers Earn Loyalty With The Quality Of Their Customer Experience

July 1st, 2024
With contributors:
Rick Parrish , Ashley Villarreal , Shayna Neuburg

We reveal the scores of 10 Canadian auto and home insurance brands that we analyzed as part of Forrester’s Customer Experience Benchmark Survey, 2024. We also identify the types of experiences that customers prefer and the drivers and emotions that influence customer loyalty the most.

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