Data Overview Report

The Canada Investment Firms Customer Experience Index Rankings, 2024

How Canadian Investment Firms Earn Loyalty With The Quality Of Their Customer Experience

 and  three contributors
Jul 17, 2024

Summary

We reveal the scores of 14 Canadian investment firms that we analyzed as part of Forrester’s Customer Experience Benchmark Survey, 2024. We also identify the types of experiences that customers prefer and the drivers and emotions that affect loyalty the most.

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