The Changing Value Proposition For Midsized Outsourcers

Choosing the right supplier for a particular engagement, out of a multitude of offshore vendors, is not an easy task; especially when considering the constantly evolving subtleties of cost and delivery options in a highly dynamic and competitive environment. Although large IT services vendors such as Tata Consultancy Services, Cognizant, Infosys Limited, Wipro IT Business, and HCL still capture the majority of offshoring deals, there is a changing value proposition that favors midsized market players — one that will increase in importance in coming years. These suppliers bring flexibility, agility, and business alignment to a marketplace that for the past decade has been obsessed with growing scale. We spoke with several midsized Indian offshore vendors to uncover the aggregate strengths of the midsized vendor segment, their unique differentiators, and the reasons why a midsized vendor might be the right choice for certain types of engagements.