You can use critical event management (CEM) platforms to improve incident management, streamline time-sensitive communications, and enhance situational awareness. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, type of offering, geography, and use case differentiation. Security and risk (S&R) professionals should use this report to understand the value they can expect from a CEM vendor, learn how vendors differ, and investigate options based on size and market focus.