You can use customer identity and access management (CIAM) solutions to manage and enforce identity and access control policies, connect the customer security and non-security journeys, and help reduce online fraud. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, type of offering, geography, and use case differentiation. Security and risk (S&R) professionals should use this report to understand the value they can expect from a CIAM vendor, learn how vendors differ, and investigate options based on size and market focus.