Landscape Report

The Digital Banking Engagement Platforms Landscape, Q1 2023

Forrester’s Overview Of 38 Solutions

January 13th, 2023
Jost Hoppermann, null
Jost Hoppermann
With contributors:
Oliwia Berdak , Jacob Morgan , Carine Lam , Sam Bartlett


You can use digital banking engagement platforms to engage your banking customers and deliver new digital banking capabilities quickly across channels; deliver new digital banking engagement services rapidly; and help build a modern, agile, digital architecture. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, type of offering, geography, and use case differentiation. Digital leaders in banking should use this report to understand the value they can expect from a digital banking engagement platform vendor, learn how vendors differ, and select one based on size and market focus.

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