Landscape Report

The End-User Experience Management Solutions Landscape, Q1 2024

Forrester’s Overview Of 18 Vendors

March 1st, 2024
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
With contributors:
Glenn O'Donnell , Lok Sze Sung , Arianne Burnette

Summary

You can use end-user experience management (EUEM) solutions to enable holistic digital employee experience (DEX) visibility, benchmark DEX, and drive automated issue remediation. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, type of offering, geography, and use case differentiation. Digital workplace professionals should use this report to understand the value they can expect from an EUEM vendor, learn how EUEM vendors differ, and investigate options based on size and market focus.

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