In this report, we provide you with a comprehensive road map to guide you through each essential step to build a strategy to revive your current online community or to launch a new one. Follow this road map and you will have a clear and defensible plan that will withstand the scrutiny you are sure to receive from the key stakeholders in your organization. Use the results to facilitate the internal conversations you must lead to obtain buy-in, secure funding, and capture resources to successfully implement your community strategy.