Essentials Report

The Essentials Of Operating Model Structure

Build An IT Operating Model Structure That Delivers High Performance

February 26th, 2024
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
With contributors:
Matthew Guarini , Sam Higgins , David Morrison , Ian McPherson

Summary

Your operating model is a key component of high-performance IT. An effective operating model structure enables IT to meet customers’ dynamic needs. However, most IT operating models cannot adapt to these rapidly changing demands. You must take an integrated approach to assess and upgrade your operating model areas. This report provides a seven-step process for developing your plan and delivering the new IT operating model structure.

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