Does Oracle's progress in its move to the cloud earn it a major role in your business technology (BT) strategy, or should you reduce your dependence on it? Many CIOs tell us that Oracle is one of their most important technology suppliers but also one of the hardest to manage. Oracle's determination to reinvent itself as a cloud leader gives CIOs a unique chance to reexamine its role in their organization. This report gives Forrester's assessment of Oracle's progress in expanding its BT portfolio and in introducing the business practices that CIOs need from their BT partners.