Summary
Forrester’s on-demand certifications offer short courses to help you advance your priorities. The Forrester Customer Experience Leadership Certification helps customer experience (CX) leaders and aspiring leaders build the skills to take their organization’s CX strategy and function to the next level. The courses are curated by Forrester analysts and use interactive media and hands-on exercises for effective learning. This certification includes six courses — each requiring 2 to 4 hours to complete — that you can take in any order.
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