New Wave Report

The Forrester New Wave™: RPA Service Providers In Healthcare, Q3 2020

The 12 Providers That Matter Most And How They Stack Up

August 5th, 2020
Jeff Becker, null
Jeff Becker
With contributors:
Daniel Hong , Paul-Julien Giraud , Peter Harrison


In Forrester's evaluation of the emerging market for robotic process automation (RPA) service providers in healthcare, we identified the 12 most significant providers in the category — Agilify, Booz Allen Hamilton, Cognizant, Deloitte, EPAM, EY, HCL Technologies, KPMG, NTT DATA, PwC, Virtusa, and Wipro — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. Healthcare leaders can use this review to select the right partner for their RPA needs.

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