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The Forrester Retail Quarterly Earnings Review, Q4 2018

Highlights From 23 Retail Q4 2018 Earnings Call Transcripts

May 15th, 2019
With contributor:
Carl Finkbeiner

Summary

As today's empowered consumers demand more of the retail experience than ever before, leading retailers and brands are investing to rethink and reinvent their customers’ cross-touchpoint experiences. The Forrester Retail Quarterly Earnings Review highlights key quotes and trends from the earnings calls of 23 publicly traded retail companies. Among other highlights, eBusiness and channel strategy professionals can learn about Kohl’s investments in personalization, Nordstrom’s supply chain expansion in Los Angeles, Starbucks’ China strategy, and more.

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