Tech Tide Report

The Forrester Tech Tide™: Digital Intelligence Technologies, Q1 2019

Seventeen Technologies Underpin Digital Intelligence

January 17th, 2019
JM
James McCormick
With contributors:
Matthew Flug , Gene Leganza , Chandler Hennig

Summary

Digital intelligence (DI) is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in DI, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide report presents an analysis of the maturity and business value of 17 technology categories that support DI. Customer insights (CI) pros should read this report to shape their firm's investment approach to these technologies.

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