Summary
In Forrester's 77-criteria evaluation of the top 11 global commerce service providers (GCSPs), we found that Accenture Digital, Deloitte Digital, and SapientNitro lead the pack with their integrated customer-facing and technology integration services. Razorfish Global, IBM Global Business Services, EPAM Systems, HCL Technologies, Cognizant, Tata Consulting Services (TCS), Infosys, and Wipro are strong providers in the space and offer differentiated capabilities and capacities. The purpose of this report is to help eBusiness and channel strategy professionals choose best-fit development and design partners to help them accelerate digital transformation both inside and outside of their companies.
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