Summary
In Forrester's 60-criteria evaluation of consumer-directed health plan (CDHP) platform vendors, we found a tight group of four Leaders with proven ability to serve multiple stakeholders well and to deliver a subscriber experience that stands out from the rest. The vendors that we evaluated include Canopy Financial, ConnectYourCare, Lighthouse1, Metavante, HealthEquity, DST Health Solutions (DSTHS), and TriZetto. While DSTHS chose not to actively participate in this evaluation, we placed the firm in the Forrester Wave™ based on our knowledge of its solution from past analysis and publicly available information so as to provide a complete picture of the competitive landscape.
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