Wave Report

The Forrester Wave™: Content-Centric Applications, Q1 2006

FileNet, Open Text, And FatWire Lead In Our Product Evaluation

March 29th, 2006
KM
Kyle McNabb
With contributors:
Eric Kim , Connie Moore

Summary

Forrester evaluated nine leading enterprise content management (ECM) vendors and four best-of-breed ECM component vendors across 45 criteria and found that vendor offerings are as diverse as the transactional-, business-, and persuasive-content-centric needs they support. FileNet, IBM, and Hyland Software lead in transactional-content-centric apps. FileNet offers a strong foundation for transactional content differentiated by its excellent business process management (BPM). IBM follows close behind, and, thanks to its transactional content focus, Hyland Software leads. Hummingbird, Interwoven, and Open Text lead in business content apps; all three vendors have strong document management and team collaboration capabilities as well as demonstrable experience in business content solutions. Standout Web content management (WCM) and multichannel content delivery, coupled with a business strategy driven exclusively by content-centric apps for persuasive needs make FatWire the early Leader in the persuasive-content-centric category, followed closely by Interwoven and Tridion. Of all these vendors, Interwoven and FatWire have strategically embraced content-centric apps most aggressively by developing, acquiring, and marketing content-centric solutions.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.