Wave Report

The Forrester Wave™: Customer Analytics Technologies, Q2 2022

The 12 Providers That Matter Most And How They Stack Up

June 22nd, 2022
With contributors:
Srividya Sridharan , Sarah Morana


In our 32-criterion evaluation of customer analytics technology providers, we identified the 12 most significant ones — Adobe, Algonomy, Amperity, Amplitude, FICO, Microsoft, NGDATA, Oracle, Salesforce, SAS, Teradata, and Treasure Data — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer insights professionals select the right one for their needs.

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