Wave Report

The Forrester Wave™: Customer Identity And Access Management, Q4 2020

The 13 Providers That Matter Most And How They Stack Up

October 8th, 2020
With contributors:
Merritt Maxim , Benjamin Corey


In our 32-criterion evaluation of customer identity and access management (CIAM) providers, we identified the 13 most significant ones — Akamai, Auth0, ForgeRock, IBM, LoginRadius, Microsoft, Okta, OpenText, Optimal IdM, Ping Identity, Salesforce, SAP, and WSO2 — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk (S&R) professionals select the right one for their needs.

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