In our 22-criterion evaluation of digital operations platforms (DOPs) for services businesses, we identified the 12 most significant ones — Deltek, FinancialForce, IFS, Infor, Microsoft, Oracle, Oracle NetSuite, Ramco, Sage Intacct, SAP, Unit4, and Workday — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals select the right one for their needs.