Wave Report

The Forrester Wave™: Digital Operations Platforms For Services Businesses, Q3 2020

The 12 Providers That Matter Most And How They Stack Up

Liz Herbert
 and  four contributors
Sep 16, 2020

Summary

In our 22-criterion evaluation of digital operations platforms (DOPs) for services businesses, we identified the 12 most significant ones — Deltek, FinancialForce, IFS, Infor, Microsoft, Oracle, Oracle NetSuite, Ramco, Sage Intacct, SAP, Unit4, and Workday — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals select the right one for their needs.

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