In Forrester's 17-criteria evaluation of disaster-recovery-as-a-service (DRaaS) vendors, we identified the 12 most significant service providers — Axcient, Barracuda Networks, CenturyLink Technology Solutions, EVault, HP, IBM, iland, nScaled, Persistent Systems, Quorum, SunGard, and Verizon Terremark — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help infrastructure and operations (I&O) professionals select the right partner for their resiliency and recovery needs.