Wave Report

The Forrester Wave™: Enterprise Content Management, Q4 2011

EMC, IBM, OpenText, And Oracle Lead, With Microsoft Close Behind

November 1st, 2011
Alan Weintraub, null
Alan Weintraub
With contributors:
Stephen Powers , Anjali Yakkundi

Summary

In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four content-centric technology areas. Microsoft challenges the leaders with enhanced capabilities in business, foundational, and persuasive content. Strong Performer Hyland Software strengthens its position by enhancing its business and foundational capabilities to complement its traditional image and archive focus. Strong Performers HP and Xerox find success by targeting business and foundational content, while Strong Performer Perceptive Software targets business and transactional content. Contender Allen Systems Group (ASG) has found success by focusing on transactional content, and Contender Alfresco Software continues to strengthen its ECM functionality by focusing on business and foundational content.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.