Wave Report

The Forrester Wave™: Enterprise Social Listening Platforms, Q1 2016

The 12 Providers That Matter Most, And How They Stack Up

March 2nd, 2016
SN
Samantha Ngo
With contributors:
Carlton Doty , Clement Teo , Nick Hayes , Emily Miller

Summary

In our 30-criteria evaluation of enterprise social listening platform providers, we identified the 12 most significant ones — Brandwatch, Cision, Clarabridge, Crimson Hexagon, NetBase, Networked Insights, Oracle, Prime Research, Salesforce, Sprinklr, Synthesio, and Sysomos — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.

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