Wave Report

The Forrester Wave™: Enterprise Social Platforms, Q3 2011

IBM, Jive, NewsGator, And Telligent Lead A Rapidly Maturing Field

Rob Koplowitz
 and  two contributors
Aug 24, 2011

Summary

In Forrester's first ever, 62-criteria evaluation of enterprise social platform vendors, we found that IBM, Jive, NewsGator, and Telligent led the pack due to breadth and depth of functionality and long-range strategy. Microsoft has added substantial social functionality to its SharePoint platform. Atlassian launched forward, broadening its core wiki offering, while Socialtext executed on its pioneering vision around capabilities like microblogging. Giants Cisco and OpenText are looking to get in on the action by extending their enterprise footprints. Content and collaboration professionals should use this report and associated spreadsheet tool as a starting point for evaluating how these vendors' products fit with their particular requirements.

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