Summary
Forrester evaluated major Oracle implementation providers across 107 criteria and found that Accenture and Deloitte lead due to overall strong end-to-end implementation capabilities as well as industry breadth and depth. Oracle and Satyam fare well based on extremely strong technical ability and growing strategy consulting practices. Global giant IBM emerges as a leader particularly well suited to large, multinational, end-to-end implementation projects. Indian-providers Tata Consultancy Services (TCS), Infosys, and Wipro also emerge as category leaders fueled by strong technical skills, large offshore practices, and strong technical IP including pre-built, industry-specific solutions. Capgemini rounds out the Leaders category with strong end-to-end implementation skills and uniquely situated as a provider with experience heavily weighted towards Europe. Four additional providers that emerged as Strong Performers in this market are HCL, BearingPoint, CSC, and Fujitsu. To find the best Oracle services partner, Forrester clients should customize the Forrester Wave™ tool to reflect their individual needs and preferences.
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