Wave Report

The Forrester Wave™: Digital Asset Management For Customer Experience, Q1 2022

The 14 Providers That Matter Most And How They Stack Up

February 16th, 2022
Nick Barber, null
Nick Barber
With contributors:
Linda Ivy-Rosser , Angela Lozada , Madison Bakalar


In our 27-criterion evaluation of digital asset management (DAM) for customer experience (CX) providers, we identified the 14 most significant ones — Adobe, Aprimo, Brandfolder, Bynder, Canto, CELUM, censhare, Digizuite, Hyland, MediaBeacon, OpenText, Sitecore, Tenovos, and Widen — and researched, analyzed, and scored them. This report shows how each provider measures up and helps digital professionals select the right one for their needs.

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