Wave Report

The Forrester Wave™: Digital Process Automation Software, Q4 2021

The 14 Providers That Matter Most And How They Stack Up

December 14th, 2021
Rob Koplowitz, null
Rob Koplowitz
With contributors:


In our 23-criterion evaluation of digital process automation (DPA) providers, we identified the 14 most significant ones — AgilePoint, Appian, Axon Ivy, Bizagi, Bonitasoft, Hyland, IBM, Kofax, Microsoft, Newgen Software, Nintex, OpenText, Pegasystems (Pega), and ServiceNow — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development professionals select the right one for their needs.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.