Wave Report

The Forrester Wave™: End-User Experience Management, Q3 2022

The Nine Providers That Matter Most And How They Stack Up

August 1st, 2022
With contributors:
Lauren Nelson , Stephanie Balaouras , Lok Sze Sung , Diane Lynch

Summary

In our 30-criterion evaluation of end-user experience management (EUEM) providers, we identified the nine most significant ones — 1E, ControlUp, Ivanti, Lakeside Software, Nexthink, Riverbed Aternity, Tanium, ThousandEyes, and VMware — and researched, analyzed, and scored them. This report shows how each provider measures up and helps operations and experience professionals select the right one for their needs.

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