Wave Report

The Forrester Wave™: VMS, Q1 2014

How Vendors Rank For Contingent Staff And SOW/Services Procurement Engagements

February 10th, 2014
CR
Christine Ferrusi Ross
With contributors:
Christopher Andrews , Ben Jennings

Summary

Companies spend a significant amount of money on nonpermanent workers and they need a vendor management system (VMS) to manage the complexity of a contingent workforce program. But as programs incorporate project-based work and begin to globalize, customer requirements for VMS solutions are increasing dramatically. Luckily, VMS vendors are listening and the VMS software market has added significant functionality in the past three years, particularly in the statement-of-work (SOW) based area. In Forrester's 85-criteria evaluation of VMS vendors, we identified the 10 most significant software providers in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help sourcing and vendor management (SVM) professionals select the right partner for their contingent workforce and SOW/services procurement software needs.

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