Decision Tool

The High-Performance IT Operating Model Adaptivity Assessment

Use Forrester’s Assessment To Gauge The Adaptivity Of Your IT Operating Model

September 11th, 2024
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
With contributors:
Sam Higgins , Fiona Mark , Matthew Guarini , David Morrison

Summary

In an ever-evolving landscape, IT organizations must embrace adaptivity. This assessment guides technology executives in navigating the transformation to an adaptive high-performance IT operating model. Technology executives will gain an understanding of the strengths and weaknesses of their IT operating model in terms of its adaptivity.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.