The Identity And Access Management (IAM) RACI Matrix

Identity and access management (IAM) solutions play an important role in securing workforce and customer user journeys by ensuring users have appropriate access to data and applications. Successful IAM programs require security and risk (S&R) pros to engage a cross-functional team of relevant stakeholders on an ongoing basis. To help organizations assemble and guide a high-performing IAM team, Forrester has created a RACI matrix tool. Security pros should use our RACI model to clearly define the IAM program roles and responsibilities.