Trends Tool

The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Utilities

December 4th, 2019
Carlton Doty, null
Carlton Doty
With contributors:
Fiona Swerdlow , Brandon Purcell , Ian Jacobs , Joe Stanhope , Nicole Murgia , Daniel Hong , Fatemeh Khatibloo , Jeffrey Hammond , Kjell Carlsson, PhD , Michael Facemire


Emerging technologies will impact what is possible in the consumer utilities market — electricity, water, and gas — in terms of controlling consumption but will have less influence on direct purchases or commerce on mobile devices. The accompanying PDF provides a closer look at the impact that emerging technologies will have on the utilities industry in the next decade. This report is part of a series on mCommerce in 2030 across multiple industries.

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