DevOps remains the top operational model of modern high-performing IT organizations, but fully adopting DevOps across all three dimensions of people, platforms, and practices isn’t without its challenges. Forrester surveyed more than 1,000 global business and technology influencers with day-two responsibilities for IT and digital systems to better understand what practices they use and how their choices relate to business value. This report provides insights into the challenges that IT leaders face across all industry segments, how they approach those challenges, and where they see potential.