Summary
Forrester believes every business must transform into a digital business. Digital businesses continuously exploit digital technologies to both create new sources of value for customers and increase operational agility in service of customers. In Asia Pacific, CIO success in driving digital business transformation has been spotty, with some countries and industries taking an early lead. This report provides a snapshot of digital business progress in Asia Pacific to help CIOs map their organization's performance against the market. We also examine digital business strategy and best practices to help you deliver a superior customer experience and to drive the agility and operational efficiency you need to stay competitive.
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