Trends Report

The State Of Explainable AI, 2024

February 6th, 2024
With contributors:
Aaron Katz , Evan Megan , Jen Barton


For enterprises to get value from their investments in AI, they must build trust with users and provide a view into how these systems reach their decisions. Enter explainable AI. Enterprises use explainability techniques and solutions across use cases and industries. These use cases continue to expand as enterprises apply AI to more aspects of their business. This report explores the current state of explainable AI, how companies access and use it, and what they should consider when implementing it.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.