Summary
In today’s dynamic business landscape, customer obsession is essential for tech leaders and organizations that want to achieve sustainable growth. Tech executives can drive success and excel in an ever-changing world by aligning their IT strategies and operating models with the needs and expectations of their customers. Customer experience for IT (CX4IT) is a concept that transforms how IT operates, placing customers at its center. This report provides actionable steps for adopting CX4IT, empowering tech executives to unlock new potential for business growth.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).