Report

The US Auto And Home Insurers Customer Experience Index, 2021

How Auto And Home Insurers Build Loyalty With The Quality Of Their Experience
November 30th, 2021
With Contributors:
Daniel Portillo
and Shayna Neuburg

Summary

Although USAA managed to hold onto the top spot among US auto and home insurers, its lead over The Hartford shrank as the number two insurer increased its score by a statistically significant amount.

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