The What And How Of Business Technology Decision-Making

Business technology (BT) governance concerns itself with decisions around investing in IT-enabled business change. As an integral part of business strategy, BT governance is exercised by senior executives. Decisions include how much to invest, where to invest, when to invest, and how to prioritize these investments, all while managing risk to acceptable levels. Recent trends around mobility, social networking, and cloud computing, among others, add complexity and increase risk, making good governance imperative. This report provides guidance to CIOs on the what and how of BT decision-making — the types of decisions and insights they need to prepare and the processes they need to deploy and facilitate to turn BT governance into an effective and sustainable process.