Summary
For the vast majority of businesses, Windows Vista is a matter of when and how — not if. This is thanks in large part to Microsoft's dominance in the corporate client operating system (OS) market. Last year, Forrester interviewed more than 1,600 PC decision-makers across North American and European enterprises and SMBs about their Windows Vista deployment plans. More recently, we followed up with 45 expert user interviews to get a sense of how IT has been preparing for Windows Vista — if at all. What we found is mostly in line with previous generations of the Windows OS: initial upgrade apathy, followed by acceptance, and eventually, action. Forrester captured some insightful and, at times, humorous perspectives from IT ops pros on how IT should prepare for Windows Vista.
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