Trends Report

Three Key Ways Financial Services Firms And Fintech Startups Are Helping Customers Through The Pandemic

August 20th, 2020
Zhi-Ying Barry, Senior Analyst
Zhi-Ying Barry Senior Analyst
Michael Barnes, null
Michael Barnes

Summary

Fintech startups and financial services firms are innovating in meaningful ways to support customers through the crisis. Leading firms have moved beyond boilerplate language and marketing efforts to understand and engage with customers. Many are also identifying partnerships and collaborations to remain on brand and positively contribute to society at large.

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