Predictions Report

Predictions 2021: Software Development

October 30th, 2020
Jeffrey Hammond, null
Jeffrey Hammond
Randy Heffner, null
Randy Heffner
Rob Koplowitz, null
Rob Koplowitz
John Rymer, null
John Rymer
With contributors:
Chris Gardner , Abigail Livingston


In 2021, at least one-third of application development and delivery (AD&D) professionals will leverage machine learning to improve test automation. Remote development will force a collaborative work management and value stream management revolution. And after a number of AD&D pros paused modernization efforts in 2020, they will accelerate again in 2021. In this report, we explore Forrester’s predictions for software development in 2021.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.