Trends Report

The Top 10 Facts About Managed Cloud Services

Hundreds Of Managed Service Providers Complement The Hyperscaler Platforms

June 15th, 2023
With contributors:
Lauren Nelson , Arthur Ross , Rachel Birrell


Managed service providers (MSPs) continue to play a leading role in helping enterprises progress on their cloud journeys. While most MSPs started in operational support, their offerings have expanded to cover a spectrum of capabilities. Enterprises rely significantly on third-party services for managed cloud operations services, but this isn’t the only capability they use; training, strategy development, migration and modernization, and cloud-native development also loom large. But operations is still important in the cloud world, even when managing an abbreviated portion of the stack. This report offers 10 key facts to know before engaging an MSP for managed cloud services.

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