Summary
More-flexible sourcing models are now disrupting traditional infrastructure vendor management strategies, so the nature of vendors and vendor relationships is changing. Meanwhile, vendor ecosystems built on the shoulders of a few “strategic” suppliers are collapsing. To optimize customers’ experiences, I&O pros must adapt sourcing and vendor management structures to a different landscape, with self-service and continuous, not sporadic, sourcing as the norm. This report helps you manage this new vendor ecosystem landscape, mixing traditional sourcing and cloud offerings.
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