Trends Report

Transform Your Infrastructure Ecosystem For Speed And Flexibility

October 27th, 2017
With contributors:


More-flexible sourcing models are now disrupting traditional infrastructure vendor management strategies, so the nature of vendors and vendor relationships is changing. Meanwhile, vendor ecosystems built on the shoulders of a few “strategic” suppliers are collapsing. To optimize customers’ experiences, I&O pros must adapt sourcing and vendor management structures to a different landscape, with self-service and continuous, not sporadic, sourcing as the norm. This report helps you manage this new vendor ecosystem landscape, mixing traditional sourcing and cloud offerings.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.