Over the next several years, businesses will look to developments in technology to enable powerful new views into markets, populations, business processes, and supply chains. But will they be in a position to analyze data from what Forrester calls the "Smart Computing era" and integrate it with data from operational systems to dramatically improve decision-making? Forrester surveyed organizations to take the pulse of their information architecture (IA) practices and found that only a third have formal programs in place. These programs are typically run by the EA team, are enterprisewide in scope, and involve the collaboration of many IT and business-area roles. Have IA programs had an impact on their organizations? Most programs have shown some merit, and a few have had significant value, but for most, the best is yet to come — despite an average duration of more than two years.