Trends Report

Twelve Recommendations For Your Security Program In 2014

Customer Trust And Digital Disruption Are Key Considerations For Your 2014 Security Strategy

February 5th, 2014
Andrew Rose
John Kindervag
Ed Ferrara
Eve Maler
Rick Holland
Tyler Shields
Chris Sherman
With contributors:
Renee Murphy , Christopher McClean , Nick Hayes , Kelley Mak


Every winter Forrester outlines 12 important recommendations for your security and risk management strategy for the coming year. These recommendations stem from our understanding of the current state of the industry, major upcoming shifts in the security technology landscape, and the anticipated business and technology changes that will affect organizations around the world, all based on thousands of client inquiries and engagements. Our 2014 recommendations fall into four major themes: 1) building customer trust; 2) securing mobile experiences; 3) coping with big data; and 4) paving the way for successful digital disruption. This report outlines each recommendation and explains how to take advantage of these trends to elevate your position in the organization.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.