Summary
While most organizations realize the importance of business innovation as they enter the age of the customer, they often lack the internal expertise to really drive sustainable innovation programs. It is therefore quite common for decision-makers to seek the help of external consultants to help facilitate the innovation approach. Meanwhile, it remains far less common for enterprises to acquire and deploy innovation management tools to support their internal and external innovation programs. But as these tools grow in terms of maturity and adoption, clients can reap true business benefits from the implementation and ultimately build more sustainable innovation approaches. This report provides an overview on the still rather diverse and complex market for innovation tools and services and aims to help CIOs and their business partners navigate in the right direction for their specific innovation needs.
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