Unified communications and collaboration (UC&C) solutions have been used in Asia Pacific for years, with isolated deployments in various industries — but few companies in the region have implemented a complete solution. With businesses growing both in scale and geographic reach and market factors radically changing current work styles, the need for stronger internal and external company collaboration is increasing. This report will help infrastructure and operations professionals (I&O) better understand the key factors shaping the UC&C market landscape in Asia Pacific and the emergence of different consumption models, develop a UC&C implementation plan, and evaluate potential solutions using key parameters.