Summary
The number of investors who receive statements and other account communications in electronic form is up substantially over the past three years. But most investors still cling to paper. Why? Many say they need paper statements for their records. Our research also shows that many investors don't understand how electronic delivery of statements and other documents works. To accelerate adoption of eDelivery, eBusiness executives need to clarify what it is and spell out its potential benefits — such as easy access to years of past statements.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).