Forecast Report

US Online Retail Forecast, 2024 To 2029

August 29th, 2024

Summary

In 2023, US total retail sales reached a record high of $4.8 trillion despite inflationary pressures and high interest rates. By 2029, Forrester expects US total retail sales to reach $6.0 trillion and US online retail sales to reach $1.8 trillion. We expect that US online retail penetration will grow to 29% by 2029. This report provides a forecast for US total retail sales, online retail sales, and online retail penetration for 30 product categories, with historical data going back to 1998.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.