Summary
Forrester's best and next practices for off-the-shelf banking platform selection and our business-process-led selection approach help application delivery teams in banks accelerate banking platform selection. How? By focusing more on differentiating business process support than on commodity capabilities, features, and functions. ING took this approach to the next level of maturity by using workshops and business scenarios for a broad and deep selection process. This case study describes ING's approach and the benefits it realized.
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